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Discussion topic: Landline not working

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This message was authored by landline+fault This message was authored by: landline+fault

Landline not working

no landline no tone when you ring the number engaged tone

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@landline+fault 

Try the troubleshooting on this link

https://www.sky.com/help/articles/fix-phone-problems-start  


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Landline not working

Posted by a Superuser, not a Sky employee. Find out more

@landline+fault 

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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