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Discussion topic: If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extra?

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This message was authored by Tink2 This message was authored by: Tink2

If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extra?

I have no landline or Sky mobile. Could someone explain why I am being billed for Sky Talk Anytime exta? This is a service that I can not and do not use.. I understand i pay for line rental because  i have Sky broadband and Sky Tv. 

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This message was authored by caesarome This message was authored by: caesarome

Re: If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extr

Posted by a Superuser, not a Sky employee. Find out more

It might be because when you joined Sky Broadband Sky Talk Anytime Extea was bundled in the package you signed up with. As you don't use you landline for making calls you can change it to pay as you talk to save a small amount each month.

 

There is messaging service you can use here to contact them

about this:

 

https://www.sky.com/help/articles/cancel-sky-broadband

 

Select "Yes, I still need help" at the bottom of the page.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extr

Posted by a Superuser, not a Sky employee. Find out more

@Tink2 

You need to call Sky and ask to be moved to Sky Pay As You Talk, that way no landline calls made = no call charges. Sky Talk Anytime Extra is nothing to do with Sky mobile but you've obviously agreed to it in the past. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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