Discussion topic: Check phone line

This message was authored by: Emma.H.79 · ‎11 May 2023

My phone is displaying check phone line

I cannot make or receive calls.

This has happened since there was a van with workers putting a new line up in my street just outside my house yesterday.

I don't know what they have done?

This message was authored by: Highlinder · ‎11 May 2023

@Emma.H.79 Could you please run the phone line test. Use the link below.

https://www.sky.com/help/articles/fix-phone-problems-start

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Emma.H.79 · ‎11 May 2023

You have just sent a link to test the phone line and it is just bringing me back to sky communication..

Not letting me run a line test?

This message was authored by: cookiemonsteruk · ‎11 May 2023

@Emma.H.79

Sky usually do not proactively send texts or emails to test lines unless you have requested. Be careful about clicking on any link

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This message was authored by: Daniel0210 · ‎11 May 2023

@Emma.H.79

I've merged your posts. Starting a new thread just causes confusion.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Check phone line

Check phone line

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Phone line

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