Can not make or receive calls

[Lisa232]

Upgraded our internet package and set up sky talk internet calls , but since then we have not been able to make or receive phone calls. I've followed all the online steps , I've checked the status of everything we have broadband but the phone won't work , the Talk light on the hub is not on. Everything else is green. I've disconnected everything and reconnected and nothing. 

[Mark39]

When was your upgrade activated?

[Lisa232]

Early July 

[Mark39]

Try restarting your Hub by switching off at the plug for 30 seconds or so, then re-check the Voice light to see if it's lit.

[Lisa232]

I have already tried all of that, I have turned everything off and back on , I've tried resetting and still no phone , my Broadband  and Tv are working fine. Just the phone . I have also tried a different phone and still nothing . 

[Pamela+Y]

I am having the same problem now for 4 weeks with my landline not sure what to do next x

[Mark39]

---

@Pamela+Y wrote:

I am having the same problem now for 4 weeks with my landline not sure what to do next x

---

Replied to your other post.0