pairing a card on SKY +

[dmdb]

I have been trying to pair my Sy card on my SKY + HD box.

 Going through the page on the web site.

The link on the  ' activate my channels.sky.com/activate ' just loops back to the previous page. Impossible to find out how to pair my card.

Can someone correct this or report it to the webmaster ?

[Annie+UK]

Try performing a New Install, this also pairs your card 🙂

See question Q21 in my Sky Plus F⋅A⋅Q

Additional help with your viewing card can be found here

[dmdb]

Hi , 

 I have been trying to pair my sky card to sky box + HD. I have tried using the web site , and the  link on the page just loops back to the previous page, so no help there !

 I have read through ALL the proposed answers  and gone onto settings on my sky box, but there is no page  to  initialise/activate/reactivate the card, as one can see in the picture of my screen. So where do I go from here ?

Thank you for your help.

[dmdb]

I did. Went to  services. Attached is the screen shot . And there is no  page

to Install a new card

[Annie+UK]

A New Install does a callback and pairs the currently inserted card,

You need to follow the instructions in my FAQ, don't try analysing each step as you go

[Mark39]

@dmdb do you have a Sky TV subscription?

Edited to add: I've added your other thread to this one. Multiple threads on the same issue are confusing.

[dmdb]

My problem is that I  have sky  neither broadband nor a telephone line connected to my sky box. I presume with neither that my remning option is to call ?

Thank you for taking so much time to answer these questions by the way  !

[dmdb]

Hi, yes I do have a sky subscription .......... paid up and current, that is why I am posting screen shots of what I see on my sky box. 

[dmdb]

I have tried  doing 0,0, 1 and also 4 as you set out in your instructions but nothing happens and there is no page for setting up a new card.......

[Annie+UK]

Nothing happens until you press SELECT so the sequence is SERVICES 0 0 1 SELECT

Anyhow,phone Sky and get them to pair your card remotely

A phone number is given on a link on the page linked to below:

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)