05 Feb 2024 01:59 PM
Hi,
I need my sky dish moved from the side of my house to the front. The reason I'm asking this is the land next to my house has been sold an they are building a new house on to the side of mine. So they dish will have to be moved as soon as possible. Please advise.
kind regards
steven
05 Feb 2024 02:01 PM
Posted by a Superuser, not a Sky employee. Find out moreSky no longer provide engineer support for Sky+ equipment unless you have Sky Protect. You could contact a local installer to do the job for you at your own cost.
05 Feb 2024 02:05 PM
Tell you what I will do. If you can't help me I will just cancel sky when it's up for renewal. Been with you for about 15 years. But if I can't ge no help that's the road I'm going down.
05 Feb 2024 02:15 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sniffa81 wrote:
Tell you what I will do. If you can't help me I will just cancel sky when it's up for renewal. Been with you for about 15 years. But if I can't ge no help that's the road I'm going down.
This forum is primarily customer-to-customer help, so we are not bothered by your threat 🙂
05 Feb 2024 02:37 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sniffa81 wrote:
Tell you what I will do. If you can't help me I will just cancel sky when it's up for renewal. Been with you for about 15 years. But if I can't ge no help that's the road I'm going down.
Entirely up to you.
Sky+ is a legacy system, the last Sky+ boxes having made 9 years ago. Sky won't support it forever.
The alternative to paying for your own engineer, if you choose not to cancel, is to upgrade to the current Sky TV satellite platform, Sky Q. The engineer will check your dish etc at no additional cost when installing the new box.
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