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Discussion topic: Sky+ box is frequently not receiving signal, synopsis is not available and record is not working

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This message was authored by Eh165 This message was authored by: Eh165

Sky+ box is frequently not receiving signal, synopsis is not available and record is not working

Sky+ box frequently not receiving signal, record is not working and features such as synopsis not working 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ box is frequently not receiving signal, synopsis is not available and record is not working

Posted by a Superuser, not a Sky employee. Find out more

"No Satellite Signal" usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using


You may have to call out sky or a 3rd party satellite/aerial company

Note: If you have a communal dish then this is maintained by your landlord/building management and NOT skyWhat are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

 

 

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