Discussion topic: Sky box/dish not working

This message was authored by: Christydandy26 · ‎26 Sep 2023

My sky box/satellite is not working. My husband used to work for some but unable to resolve the problem. We have tried to call to book an engineer but keep getting g cut off. Please arrange to book an engineer

This message was authored by: Daniel0210 · ‎26 Sep 2023

@Christydandy26

Your options now are either arrange a local satellite engineer to come to check your box or upgrade to Sky Q whereby the dish (if that is the issue here) will be fixed by Sky. You won't be able to book a Sky engineer.

If you have insurance through Sky Protect (run by Domestic and General) you should be able to arrange an engineer through them.

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎26 Sep 2023

@Christydandy26 in what way is it not working? Any error message?

As indicated by @Daniel0210 you won't be able to book an engineer directly with Sky.

Discussion topic: Sky box/dish not working

Sky box/dish not working

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