New Samsung TV, now Sky + not recordng on ITV

[Margaret+R+S]

Things are recording on BBC but not ITV or Channel 5. Does anyone have any idea how it can be fixed?

At first I thought the people who had set up the new TV hadn't connected something correctly. But, if some is ok, I'm not sure. 

I'm getting a message to say it's not connecting to the satellite. 

Thanks for any help. 

[Mark39]

Can you tell us exactly what the message says? If you highlight a failed recording in your Planner and press the i  button on your remote, the failure message will be shown on screen at the end of the programme summary.

[Margaret+R+S]

 I have followed the instructions on done their way of rebooting.  After that didn't work, I unplugged the sky box and left if for 5 minutes before plugging back in again. It's still the same message.

[Annie+UK]

The new TV is irrelevant, check the dish cables to your Sky box

[Margaret+R+S]

Thanks to both of you for replying. It finally fixed itself after re-booting twice more. I have no idea why it happened, especially as some things would record and others not. Coronation Street would not record for my 91 year-old mum - you can imagine...

[Mark39]

@Margaret+R+S I suspect it will happen again - if so, try the suggestions made previously.