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Discussion topic: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the lates

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This message was authored by Fi7 This message was authored by: Fi7

My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the lates

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the l

Posted by a Superuser, not a Sky employee. Find out more

@Fi7 

Sky+ boxes haven't been made since 2016 and are no longer supported by Sky. You'll have to upgrade to Sky Q for a 'latest' box. As most customers have a VIP status that's not relevant. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by oj01 This message was authored by: oj01

Re: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the l

Posted by a Superuser, not a Sky employee. Find out more

@Fi7 Sky are actively encouraging customers to switch from Sky+ to Sky Q. You've most likely had to a letter or email about it. Just make sure you understand the difference between the two before deciding. Personally, I'm happy to stay with Sky+. 


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Former Sky+HD Beta Tester
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Member Of The Community Since 2011
Staying on Sky+HD
This message was authored by Mark39 This message was authored by: Mark39

Re: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the l

Posted by a Superuser, not a Sky employee. Find out more

@Fi7 all you have to do is give Sky a call and tell them you want to upgrade to Sky Q. They'll bite your hand off!

 

Bear in mind that you'll lose any current recordings you may have, and Sky Q differs from Sky+. One of my fellow Superusers, @nigea99 has put together a very useful post explaining the difference (thanks Nige).

This message was authored by nigea99 This message was authored by: nigea99

Re: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the l

Posted by a Superuser, not a Sky employee. Find out more

@Mark39 wrote:

@Fi7 all you have to do is give Sky a call and tell them you want to upgrade to Sky Q. They'll bite your hand off!

 

Bear in mind that you'll lose any current recordings you may have, and Sky Q differs from Sky+. One of my fellow Superusers, @nigea99 has put together a very useful post explaining the difference (thanks Nige).


@Fi7 If you do want to consider moving to SKY Q then you may wish to read the  notes I have made for people considering switching from SKY +/HD to SKY Q that @Mark39 mentioned

SKY +/HD to SKY Q 

Fi7
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This message was authored by Fi7 This message was authored by: Fi7

Re: My BT engineer says my SKY BOX comes the Dickensian era. As. VIP customer shouldn’t I have the l

  • Wow - super good advice. Thank you(and Nige)
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