Discussion topic: Just return from weeks holiday and won't turn on. Batteries OK in remote.

This message was authored by: Spudulike69 · ‎09 Jun 2023

Sky box won't turn on. Power is on (yellow light) battery in remote OK. Not been used for week as on holiday. Unplugged at mains and when plugged in red light comes on plus button goes blue. This lasts for about a minute then light goes back to yellow. Should be recording at this moment in time but nothing. Can anyone help please?

This message was authored by: Lisa-P1987 · ‎10 Jun 2023

Hi there Spudulike69, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Lisa-P1987 · ‎12 Jun 2023

We are still looking to help you Spudulike69. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: Just return from weeks holiday and won't turn on. Batteries OK in remote.

Just return from weeks holiday and won't turn on. Batteries OK in remote.

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Re: Just return from weeks holiday and won't turn on. Batteries OK in remote.

Re: Just return from weeks holiday and won't turn on. Batteries OK in remote.

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