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Discussion topic: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to use

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This message was authored by estherlathbridg This message was authored by: estherlathbridg

It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to use

it's showing on my tv screen that

Your SKy+HD box isn't getting a satellite signal 

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estherlathbridg
Topic Author
This message was authored by estherlathbridg This message was authored by: estherlathbridg

Re: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to

I am still waiting for solution please 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to

Posted by a Superuser, not a Sky employee. Find out more

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

 

 

No Satellite signal

 

• The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q


You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

estherlathbridg
Topic Author
This message was authored by estherlathbridg This message was authored by: estherlathbridg

Re: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to

I still can't get it working 

estherlathbridg
Topic Author
This message was authored by estherlathbridg This message was authored by: estherlathbridg

Re: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to

I am not getting any where with it

This message was authored by Mark39 This message was authored by: Mark39

Re: It’s showing on my tv screen ‘ Your box is still initialising, please return in a short time to

Posted by a Superuser, not a Sky employee. Find out more

What have you checked?

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