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Discussion topic: I need a new sky box because my other one doesn’t fit into my new tv

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This message was authored by Falaq This message was authored by: Falaq

I need a new sky box because my other one doesn’t fit into my new tv

Recently I got a new tv because it needed upgrading but my old sky box won't fit into it. I don't know if I should direct buy a new one myself or contact sky directly. Can someone help and also please give their full phone number? I would really appreciate it. Thank you 

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This message was authored by caesarome This message was authored by: caesarome

Re: I need a new sky box because my other one doesn’t fit into my new tv

Posted by a Superuser, not a Sky employee. Find out more

What Sky box have you got, does it have a HDMI port like your TV will have ?

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Falaq
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This message was authored by Falaq This message was authored by: Falaq

Re: I need a new sky box because my other one doesn’t fit into my new tv

I have an old box and it's a sky box. It's not HD

This message was authored by Mark39 This message was authored by: Mark39

Re: I need a new sky box because my other one doesn’t fit into my new tv

Posted by a Superuser, not a Sky employee. Find out more

Your best bet is a Sky+HD box, which has an HDMI socket. Sky no longer provide any Sky+ boxes as Sky+ is a legacy platform with limited support, but you can pick a used box up cheaply from the likes of ebay. Look only at DRX890 and DRX895 models.

 

Or now might be the time to consider upgrading to Sky Q which is Sky's current satellite set top box. 

Falaq
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This message was authored by Falaq This message was authored by: Falaq

Re: I need a new sky box because my other one doesn’t fit into my new tv

I'm going to contact sky tomorrow because my current box is a sky box and hopefully they might be able to help. But yes a sky plus HD is what I'm planning to get. How much is a sky q?

This message was authored by Mark39 This message was authored by: Mark39

Re: I need a new sky box because my other one doesn’t fit into my new tv

Posted by a Superuser, not a Sky employee. Find out more

I expect Sky will say you'll have to upgrade to Sky Q. You don't pay for the box - it's loaned to you - so you'll need to negotiate on the viewing package. Bear in mind they want you to upgrade so don't accept any deal you're not happy with.

 

An alternative solution might  be an scart to HDMI converter, but picture quality might not be too good.

Falaq
Topic Author
This message was authored by Falaq This message was authored by: Falaq

Re: I need a new sky box because my other one doesn’t fit into my new tv

So the new box is free? Do I give my other box in or throw it out? What are the deals like?

This message was authored by Mark39 This message was authored by: Mark39

Re: I need a new sky box because my other one doesn’t fit into my new tv

Posted by a Superuser, not a Sky employee. Find out more

There might be set up fee for the Q box, but it's not set in stone, and keep in mind that they want you to upgrade so aim for it to be reduced or waived. Viewing package deals are negotiable. Your Sky+ box is yours to do with as you wish. Sky will take it back for recycling if you wish. 

Falaq
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This message was authored by Falaq This message was authored by: Falaq

Re: I need a new sky box because my other one doesn’t fit into my new tv

Oh ok thanks so so much for your help. Much appreciated 

This message was authored by nigea99 This message was authored by: nigea99

Re: I need a new sky box because my other one doesn’t fit into my new tv

Posted by a Superuser, not a Sky employee. Find out more

@Falaq 

 

If you go to SKy they will move you to SKY Q

 

I think you should  probably  read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q 

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