Discussion topic: Can’t record programmes

This message was authored by: Gord+53 · ‎15 Apr 2023

Message on screen says"please insert viewing card with chip facing up" done that still the same!

This message was authored by: Quoman7 · ‎15 Apr 2023

@Gord+53 wrote:

Message on screen says"please insert viewing card with chip facing up" done that still the same!

Hi @Gord+53 with the viewing card inserted correctly, try rebooting the box by removing the power cable for 5 min then reconnect to reboot?

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I used to have superpowers… But a therapist took them away.

This message was authored by: Annie+UK · ‎15 Apr 2023

If the above does not work then Try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

Additional help with your viewing card can be found here

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