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Discussion topic: BBC HD channels weak

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This message was authored by DIH42 This message was authored by: DIH42

BBC HD channels weak

Hi - I've got Sky+ and have struggled with BBC HD channels for months.  It was okay when there was a SD option, but now there isn't, it's getting infuriating - especially as we watch a lot of BBC 1/2.  

Input 1 signal strength is usually 70-80%, quality 90%, but then suddenly drops to 0 for no apparent reason while input 2 stays steady at 70%/90%.  No other channels get affected except during serious bad weather.

Is there anything I can be trying to sort it, or should I call Sky (and if so, is that just via 150?)

Thanks!

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: BBC HD channels weak

Posted by a Superuser, not a Sky employee. Find out more

@DIH42 wrote:

 

Is there anything I can be trying to sort it, or should I call Sky (and if so, is that just via 150?)

 


Unless you have a current Sky Protect policy, Sky will now only offer a move to Q: they no longer despatch 'engineers' for Sky+ / Sky+ HD

 

You could try a local independent satellite dish specialist, but you'd have to pay them.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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