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Discussion topic: I brought a movie and its not working

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Ppplll
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This message was authored by Ppplll This message was authored by: Ppplll

I brought a movie and its not working

‎05 Aug 2023 06:47 PM

I brought a movie and its not working 

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PandJ2020
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Re: I brought a movie and its not working

‎05 Aug 2023 07:12 PM

Posted by a Superuser, not a Sky employee. Find out more

Any clues like an error message?

 

Did you purchase UHD without such capability?  (Or likewise HD)

I am just another Sky customer and my views are my own
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mike+simmonds
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Re: I brought a movie and its not working

‎05 Aug 2023 07:57 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ppplll 

 

I don't know if your circumstances are the same as others - but we are hearing a lot of similar reports on the forum today. 

As @PandJ2020 suggests, if you couid say a bit more about the circumstances we may (or may not 🙂) be able to help. 

Unfortunately the Skystore livechat isn't open till 11am Monday although you might get through by phone tomorrow. 

https://www.skystore.com/n/hcus/help/contact-us 


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