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Discussion topic: Download

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This message was authored by bernimcd This message was authored by: bernimcd

Download

Download from sky store has taken 50 mins and is still only 34% Why is this taking so long.


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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Download

Posted by a Superuser, not a Sky employee. Find out more

I'd mention also @bernimcd that if you are downloading a UHD movie that can easily be 25GB (5 or 6 times more than an HD movie)

 

Whichever though, @caesarome advice usually works. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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This message was authored by caesarome This message was authored by: caesarome

Re: Download

Posted by a Superuser, not a Sky employee. Find out more

The download speed is based on your broadband speed so if you do have a fast connection try pausing the download, wait a few minutes and then resume it to see if this speeds it up.

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This message was authored by mike+simmonds This message was authored by: mike+simmonds Answer

Re: Download

Posted by a Superuser, not a Sky employee. Find out more

I'd mention also @bernimcd that if you are downloading a UHD movie that can easily be 25GB (5 or 6 times more than an HD movie)

 

Whichever though, @caesarome advice usually works. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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