return sky equipment

[L_W1975]

I have cancelled my sky as I am out of contract , they have sent me a box to return this . How long do you get to rerturn this . I hve had a bereavment and finding this hard. The oive chat is not working, I dont want to speak on the phone, struggling to do the label via post office and its ahrd all this to deal with the pressure .

Any ideas 

[PandJ2020]

You should have cancellation instructions as below:

"You will need to return the Sky owned equipment within 60 days of us sending you the necessary packaging and instructions, otherwise you will be charged a non-return charge for each piece of equipment you fail to return"

[Daniel0210]

@L_W1975 

It's worth noting that Sky will send reminders and warnings of non return fees being implemented a lot earlier than 60 days. It's in your own interest to return the equipment as soon as you can and keep your proof of posting indefinitely. 

[lettice]

Have a read of the different options here for returning your Sky equipment, like printing the labels at a post office or asking Royal Mail to collect from your home, where they will bring the labels to attach.

https://www.sky.com/help/articles/return-tv-broadband