While trying to get paramount plus working I keep getting this error message

[Johnny197611]

While trying to sign in to paramount plus I keep getting error message below. Have been on to customer service 3 times now and have either been just left waiting or the agent has no clue how to fix the issue please help 

 

[Tom-W19]

Hi @Johnny197611 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Johnny197611]

Cheers haven't heard anything from them yet