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Discussion topic: Sky q mini box not connecting

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This message was authored by Phil210 This message was authored by: Phil210

Sky q mini box not connecting

Sky q mini box not connecting

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky q mini box not connecting

Posted by a Sky employee

Hi @Phil210 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky q mini box not connecting

Posted by a Sky employee

We are still looking to help you @Phil210. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by CASky2 This message was authored by: CASky2

Re: Sky q mini box not connecting

at first my sky  mini Q box was not connecting to my sky Q box then my sky mini box was not connecting at all now it won't even start up. The other problem is my sky box keeps disconnecting from the Internet so I'm not getting signals continuously. I've checked all available options to rectify this, but it still keeps on doing it

This message was authored by Addie15 This message was authored by: Addie15

Re: Sky q mini box not connecting

Posted by a Sky employee

Hi there, @CASky2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky q mini box not connecting

Posted by a Sky employee

We are still looking to help you @CASky2 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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