Sky q box

[GrahamG76]

Recently the Sky Q box needs rebooting every few days to connect to the router. The Sky Q box normally boosts the wi-fi signal effectively and we've had no real issues for a long while. Now increasingly the broadband signal weakens or cuts out on connected devices - it will go down from 3 to 2 bars frequently, for example. Then the Sky Q box will need reconnecting to the router. Rebooting the Sky Q box solves the issue, for a few days at a time. The actual router appears to be ok. Fairly convinced I need a Sky Q box replacement?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147