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Discussion topic: Sky Q wont stay connected to wifi

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This message was authored by PaulineW This message was authored by: PaulineW

Sky Q wont stay connected to wifi

We recently installed new fibre broadband which has been working really well on everything except for Sky Q. We have one main box and 3 minis.

 

I have tried rebooting the router multiple times, resetting the network connection on the sky boxes, reconnecting all the sky q boxes and nothing has worked. 

 

The connection to broadband router is ticked but connection to Internet is not. When I go into the settings, the connection to Internet connects briefly and then drops again.

 

I would appreciate some help please.

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This message was authored by Stuartzz This message was authored by: Stuartzz

Re: Sky Q wont stay connected to wifi

I have exactly the same issue it stays connected to the router but connects then disconnects from internet

 

Only have the one main Sky Q box

 

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