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01 Sep 2017 03:56 PM - last edited: 18 Sep 2020 11:22 AM
Previous Sky+ HD Functionality
Are reminders part of Sky Q?
No.
Can you use a Magic Eye / tvLINK with Sky Q?
No, the Sky Q boxes do not have an RF output.
Ultra HD
What do I need to receive Ultra HD?
In order to view Ultra HD you'll need a compatible TV, a subscription to UHD (requires HD subscription), and a compatible Sky Q box (Sky Q 2TB or Sky Q 1TB UHD).
Is the Sky Q Mini capable of Ultra HD?
No.
Install
I have a FREESAT setup, can I retain this?
Yes you can, please advise this when ordering and when the engineer arrives.
Is there a self-install option for Sky Q / Sky Q Minis?
Will Sky Q work with other internet service providers?
Yes.
Can I transfer my recordings from my old box to my new Sky Q box?
No.
Multiscreen
Can I have multiple Sky Q main boxes?
No, you can have a maximum of one Sky Q 1TB or Sky Q 2TB.
I have Sky Q experience / multiscreen, how many TV's can I watch on at the same time?
-The Sky Q 1TB you can watch on 2 TV's at the same time.
-The Sky Q 1TB UHD you can watch on 3 TV's at the same time.
-The Sky Q 2TB you can watch on 3 TV's at the same time.
Can I watch third party channels such as BT Sport on my Sky Q Mini?
If you subscribe to BT Sport through Sky you'll receive BT Sport on all of your boxes. If you subscribe through BT please contact them for more details.
Kei
Community Manager
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