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Discussion topic: Programme cuts out twice (blips) after watching Netflix or Disney .

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This message was authored by Harleylover1962 This message was authored by: Harleylover1962

Programme cuts out twice (blips) after watching Netflix or Disney .

After watching Disney or Netflix through Sky Apps, normal Sky programme then blips twice on a regular basis. The only way to fix it is to unplug the box and reboot it. Very annoying and been doing it for ages.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Harleylover1962
Topic Author
This message was authored by Harleylover1962 This message was authored by: Harleylover1962

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Hi where will this chat bubble appear? TV, phone or tablet? If on TV I don't have it on all day? 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Programme cuts out twice (blips) after watching Netflix or Disney .

Posted by a Sky employee

Hi @Harleylover1962 

 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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