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Discussion topic: Not receiving all channels

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Baloo3
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This message was authored by Baloo3 This message was authored by: Baloo3

Not receiving all channels

‎03 Feb 2024 10:41 AM

Should get Paramount and Amazon with my subscription but not available 

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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Not receiving all channels

‎03 Feb 2024 10:58 AM

Posted by a Superuser, not a Sky employee. Find out more
@Baloo3 wrote:

Should get Paramount and Amazon with my subscription but not available 

hi @Baloo3 

Amazon is never included with Sky Q subscriptions.

If you have Sky Cinema add on then you are entitled to Paramount plus free.

However you must first subscribe to this (at no charge) through Sky Marketplace and then complete Activation.

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-apps

 

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TimmyBGood
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Re: Not receiving all channels

‎03 Feb 2024 11:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@Baloo3 

 

Neither of those are 'channels'

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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