Discussion topic: My box will no longer let me view or play anything that has been recorded.

This message was authored by: Sappy1 · ‎22 Sep 2023

I can't play any recordings as only get a buffering wheel. Don't really want to do hard drive reset any other suggestions?

This message was authored by: Laing1 · ‎22 Sep 2023

@Sappy1 wrote:

I can't play any recordings as only get a buffering wheel. Don't really want to do hard drive reset any other suggestions?

@Sappy1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

Discussion topic: My box will no longer let me view or play anything that has been recorded.

My box will no longer let me view or play anything that has been recorded.

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Re: My box will no longer let me view or play anything that has been recorded.

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