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Discussion topic: Hello, my satellite dish not working despite rebooting

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This message was authored by Atefah This message was authored by: Atefah

Hello, my satellite dish not working despite rebooting

Not working over the last 2 months. Rebooted several times. Keeps saying no signal. Called Several times with no success. Any help as league starts tonight.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hello, my satellite dish not working despite rebooting

Posted by a Superuser, not a Sky employee. Find out more

@Atefah 

What do you mean by "no success "?

”No signal” tends to be a message from your TV. A “no satellite signal” message relates to your Sky box. Take a look at the troubleshooting on the appropriate section of this link. .
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company, not Sky.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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