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Discussion topic: Hate Sky Glass - how can I get rid of the rubbish?

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This message was authored by Tim39 This message was authored by: Tim39

Hate Sky Glass - how can I get rid of the rubbish?

Hi.  Unfirtunately I am long past the cooling off period but detest Sky Glass.  How can I get rid of this awful product and revert to SKY Q?

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This message was authored by NickNewark This message was authored by: NickNewark

Re: Hate Sky Glass - how can I get rid of the rubbish?

Posted by a Superuser, not a Sky employee. Find out more

Just give Sky a call and ask the question. SkyQ is still available. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hate Sky Glass - how can I get rid of the rubbish?

Posted by a Superuser, not a Sky employee. Find out more

@Tim39 

 

But note that you need to keep paying any outstanding finance on the television hardware, and you'll probably pay more per month for the content subscription on Q.

 

To reject Glass entirely outside the cooling-off period and return the hardware to end finance payments  you'd need to negotiate with Sky under statutory consumer rights by claiming it's not as described / fit for purpose / of adequate quality.

 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hate Sky Glass - how can I get rid of the rubbish?

Posted by a Superuser, not a Sky employee. Find out more

@Tim39 

If Sky agree they'll send out a Sky Q box. Remember to tell Sky if you didn't keep your Sky Q viewing card as they will presume that you did and won't dispatch one automatically. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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