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Discussion topic: Disney + something went wrong

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This message was authored by andyforbes1976 This message was authored by: andyforbes1976

Disney + something went wrong

I am trying to watch something on Disney + I get the same error: "Sorry, something went wrong. Please try again later".

 

My account is in date, I've tried refreshing apps through the secret menu and turning on/ off again. 

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Disney + something went wrong

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Disney + something went wrong

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

This message was authored by Claire1172 This message was authored by: Claire1172

Re: Disney + something went wrong

I'm having the same issue. Has been like that for a while 

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