0

Discussion topic: Blue Screen - No Signal - Recurring

Reply
This message was authored by chadwick33 This message was authored by: chadwick33

Blue Screen - No Signal - Recurring

We were having intermittent problems with the TV screen going Blue and saying No Signal.

Sky engineer eventually came out - said signal seemed fine but changed the main Sky Q box.

Now it's even worse and we are getting continual interruptions on certain channels.

Need to get this fixed asap.

Any help appreciated - struggling to speak to Sky.

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Blue Screen - No Signal - Recurring

Posted by a Superuser, not a Sky employee. Find out more

@chadwick33  Out of interest are you on a communal dish or your own dish?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

chadwick33
Topic Author
This message was authored by chadwick33 This message was authored by: chadwick33

Re: Blue Screen - No Signal - Recurring

Interestingly, although it is a single detached dwelling, it is served by what the Sky engineer described as a 'communal' dish - but only serves us.

I have had it checked and the Sky man also said the Signal seemed fine.

 

Also, recently fitted nearby, but not obscuring it, we have a Starlink satellite broadband receiver/dish. 
could this be having any effect?

 

thanks

 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion