21 Jul 2023 09:24 AM
We were having intermittent problems with the TV screen going Blue and saying No Signal.
Sky engineer eventually came out - said signal seemed fine but changed the main Sky Q box.
Now it's even worse and we are getting continual interruptions on certain channels.
Need to get this fixed asap.
Any help appreciated - struggling to speak to Sky.
21 Jul 2023 09:33 AM
Posted by a Superuser, not a Sky employee. Find out more@chadwick33 Out of interest are you on a communal dish or your own dish?
21 Jul 2023 09:56 AM
Interestingly, although it is a single detached dwelling, it is served by what the Sky engineer described as a 'communal' dish - but only serves us.
I have had it checked and the Sky man also said the Signal seemed fine.
Also, recently fitted nearby, but not obscuring it, we have a Starlink satellite broadband receiver/dish.
could this be having any effect?
thanks
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