3

Discussion topic: Apps not working

Reply
This message was authored by Fran8 This message was authored by: Fran8

Apps not working

Netflix, prime & Disney+ apps are not working on my sky. They haven't been for the past 2 days! All payments are up to date so why can't I watch them through my sky anymore? 


Best Answers
This message was authored by lettice This message was authored by: lettice Answer

Re: Apps not working

Posted by a Superuser, not a Sky employee. Find out more

First, try repowering your Sky Q box, by leaving off power for a few minutes.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

View this Answer within the discussion

Reply

All Replies

This message was authored by lettice This message was authored by: lettice Answer

Re: Apps not working

Posted by a Superuser, not a Sky employee. Find out more

First, try repowering your Sky Q box, by leaving off power for a few minutes.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by lettice This message was authored by: lettice

Re: Apps not working

Posted by a Superuser, not a Sky employee. Find out more

Also, have a read of this Sky help article on fixing problems with your Sky Q apps;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by Leanneclarke This message was authored by: Leanneclarke

Re: Apps not working

Sky running very slow. Cannot access channels and apps. There is also a red light permanently on the sky a box 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion