Sky go stuck on Verification code

[Jaronkey]

Hi any one know how to get your laptop past the verification code part i have reinstalled it on my laptop about 100 times and still no ioy !!!!!!!!!!!!!!!!!!!!!!!!!!

[Tom-W19]

Hi Jaronkey

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 
 

[RuudAzz]

Hi

Do we have an update as this is ridiculous?

Cannot seem to get past the verification on Sky Go. After submitting it just stalls and nothing is happening!

Please advise or resolve asap

Thanks

[caesarome]

@RuudAzz 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thank you for escalating this. We have sent an invite to chat 🙂

[Tom-W19]

After speaking with RuudAzz we confirmed this was a known issue with Sky Go which our App Developers are currently investigating and hope to resolve shortly.

It was great speaking with you RuudAzz and thanks again.

[Seansamoa]

I have the same problem. Cant get past the verification code stage on my laptop but works fine on my phone

[Seansamoa]

Also this has been a problem for some time now and it never gets fixed and I have re-installed many, many times. Not much point having it, if it does'nt work on your laptop ?

[Ramboalice]

Hi.  I have the same issue.  What was the fix?

[lusebio]

Hi @Tom-W19, any idea when this issue will be fixed? I had no issues with Sky Go on my laptop until (presumably) a recent update and now I can no longer get past the verification stage either.