Sky go error 1410

[Steven+Watson]

i now have this error too. please can you escalate me also

[caesarome]

@Steven+Watson 
To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to Steven+Watson.

[Callum+aujla]

I also have the same error, would it be possible to have this escalated?

[caesarome]

@Callum+aujla 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[CSlane55]

@caesarome I have the same issue with my sky sports channels on the sky go app on my mac

[caesarome]

@CSlane55 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Update – We are still looking to help you Steven+Watson. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

[Lisa-P1987]

Thank you for escalating this. We have sent CSlane55 an invite to chat 🙂 

[Lisa-P1987]

Update – We are still looking to help you Steven+Watson. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

[Steven+Watson]

I am now available to sort.

been on holiday.

[caesarome]

I have alerted Sky again for you @Steven+Watson so make sure you respond when they contact you or it will be closed again.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Steven+Watson]

i dont have my sky number handy. just forget it. 

[caesarome]

If they want your account number then you can find it here:

https://www.sky.com/myaccount/bill/