Discussion topic: Sky go app not playing recordings

This message was authored by: Emma+and+Rob · ‎06 Nov 2023

Sky go app is logged in, can see my recordings but unable to watch them. I just get "preparing" with a spooling icon. This is on mobile and ipad. Recordings are playing fine on sky q main box as I'm currently watching it. Am about to pop upstairs and check the sky q mini box but wonder if anyone else is having issues??? Thanks

This message was authored by: lettice · ‎06 Nov 2023

Try a power restart of your main Sky Q box, leaving off power for at least 30 seconds.

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

Discussion topic: Sky go app not playing recordings

Sky go app not playing recordings

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Re: Sky go app not playing recordings

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