Sky Go

[Martin1011]

I am able to download content from my Sky Go app, once downloaded it say's it has been downloaded to my phone. I have an Android, when I go to my files - downloads, the file is empty. Any ideas?

[Tom-W19]

Hi @Martin1011 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.