27 May 2023 12:12 PM
Hi, I am trying to watch sky go on a Samsung tablet, but keep getting an error saying device needs to be authorised.
27 May 2023 01:02 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
27 May 2023 01:33 PM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent Stoute1988 an invite.
29 May 2023 02:30 PM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help please feel free get back to us so we can re-escalate this for you. Thanks.
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