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Discussion topic: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

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This message was authored by MainTV This message was authored by: MainTV

I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

I pay a subscription directly to Sky for TNT Sports but I can't access this on Skygo. I need this looked at ASAP please 

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This message was authored by caesarome This message was authored by: caesarome

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

Posted by a Superuser, not a Sky employee. Find out more

We are customers here but can alert Sky's messaging team to look into this for you if you want they will contact you via here tomorrow morning.

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MainTV
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This message was authored by MainTV This message was authored by: MainTV

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

Thanks I thought I was contacting customer service. If you could arrange for someone to contact me that would be much appreciated 

This message was authored by caesarome This message was authored by: caesarome

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

Posted by a Superuser, not a Sky employee. Find out more

@MainTV 
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: I can’t access TNT Sports on Skygo but I pay this subscription directly to Sky

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @MainTV.

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