This thank you is for Franchesca. Her Id is FDX01 for going beyond excellent customer service and solving problems. Thinking out of the box and working with an exiting and new rental tenants Franchesca has ensured a family will have internet and sky tv when they move into their new home. This Ukrainian family uses the internet to communicate with family and friends back In Ukraine. Many thanks again and we wish you all the best with your new role Franchesca. Olena and Mark
