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Discussion topic: SKY app

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This message was authored by Itswellsie This message was authored by: Itswellsie

SKY app

I can't link the sky ID /account to my broadband always a problem so i cannot view anything to do with my products and services
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This message was authored by caesarome This message was authored by: caesarome

Re: SKY app

Posted by a Superuser, not a Sky employee. Find out more

@Itswellsie 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: SKY app

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Itswellsie.

Thanks
Tom
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: SKY app

Posted by a Sky employee

Hi @Itswellsie 


An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

 

Thanks
Tom
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