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Discussion topic: emails sent from domain to sky yahoo address don't come through

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This message was authored by cosilver This message was authored by: cosilver

emails sent from domain to sky yahoo address don't come through

ent to me from a certian domain they are not delivered. I have checked to see if there are any blocked email addresses in my account and there are none. How do you unblock a domain?

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This message was authored by caesarome This message was authored by: caesarome

Re: emails sent from domain to sky yahoo address don't come through

Posted by a Superuser, not a Sky employee. Find out more

Have these emails been coming through previously and now stopped or have they never come through to your Sky email address ?

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cosilver
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This message was authored by cosilver This message was authored by: cosilver

Re: emails sent from domain to sky yahoo address don't come through

Previously the emails have come through no problem. Clearly something has changed but I don't know what.!

This message was authored by caesarome This message was authored by: caesarome

Re: emails sent from domain to sky yahoo address don't come through

Posted by a Superuser, not a Sky employee. Find out more

Have you checked to see that they are not in your trash/junk/bin folders.

 

Also have you checked that your online account at Sky.com has no filters setup that could be causing issues with these mails:

 

Go to Settings > More Settings > Filters.

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cosilver
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This message was authored by cosilver This message was authored by: cosilver

Re: emails sent from domain to sky yahoo address don't come through

Yes thanks. Checked folders for spam/trash. Don't know of any new filters applied by Sky recently. Prior to this received emails from this domain no problem.

This message was authored by caesarome This message was authored by: caesarome

Re: emails sent from domain to sky yahoo address don't come through

Posted by a Superuser, not a Sky employee. Find out more

@cosilver wrote:

Don't know of any new filters applied by Sky recently.


Have you checked for any filters ?

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