08 May 2023 11:27 AM
Since switching to SKY broadband any image in my incoming emails is not shown/downloaded - including SKY publicity. Previously with BT, these images would automatically be shown/downloaded. All I see is a small square saying image available on website.
If conencting via any other network (eg BT at work) the images continue to automatically show/download.
What should I do, as it is annoying?
Thanks
08 May 2023 01:22 PM
Posted by a Superuser, not a Sky employee. Find out moreHow are yo viewing your emails? App or web? And if app, which one?
08 May 2023 02:49 PM
Emails received via gmail account. Message seen saying "Your network prefences prevent content from loadong privately". SKY router connected as received. I was never asked to set preferences.
08 May 2023 03:20 PM
Posted by a Superuser, not a Sky employee. Find out moreStill a little confused. Do you have a Sky email account?
I suspect this problem is due to settings in your email app or posssibly browser. (if that is how you view your email)
I doubt it is anything to do with Sky, neither the broadband or the router,
How are you getting the message about the network preferences?
08 May 2023 03:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@jayach wrote:I suspect this problem is due to settings in your email app or posssibly browser.
...or within the device settings.
I agree it's unlikely to be anything to do with Sky.
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