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Discussion topic: Sky/yahoo email issues

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky/yahoo email issues

Posted by a Superuser, not a Sky employee. Find out more

You could try setting the account up again using these settings:

 

Select either "Other" or "Not Yahoo" then use these settings:


Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes


Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes


You will then need to generate a 16 digit password and use that instead of your usual one, you can do that here:
https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky/yahoo email issues

Posted by a Superuser, not a Sky employee. Find out more

@Alan16 wrote:

Hi.  I am using an IPhone 14 and an IPad Pro for reading emails and for the last few months I've been having the same problem with "connection failure Yahoo server" on both. The problem was intermittent but recently its happening more than 50% of the time.

Any ideas please. 


I suspect it's the previously reported intermittent Apple problem which is the cause.  Awaiting a solution from Apple. 

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Sky/yahoo email issues

Did you choose to set up automatically by selecting Yahoo option, then entering your Sky email & password or by selecting Other & entering the details manually?

Virginia.
Diamond Sky VIP member.
This message was authored by Kat58 This message was authored by: Kat58

Re: Sky/yahoo email issues

I have to switch my mobile on and off again constantly to get any of my emails from any of my accounts! Only experienced this problem since moving to SKY!

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky/yahoo email issues

Posted by a Superuser, not a Sky employee. Find out more

@Kat58 wrote:

I have to switch my mobile on and off again constantly to get any of my emails from any of my accounts! Only experienced this problem since moving to SKY!


If you're using Apple Mail it's most likely for the same reason posted here previously. If you're not, tell us more about the problem you're having and we'll try to help.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky/yahoo email issues

Posted by a Superuser, not a Sky employee. Find out more

@Kat58 

Is your email provider Sky ?

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