04 Jan 2023 11:28 AM
I am having issues with constant fail to download from server messages to my iPhone. If I log into Yahoo from a browser or of there's no issue....it seems to be my phone that's the problem.
mice deketed the app and reinstalled and I'm running the latest iOS update. It's very frustrating, has anyone else had similar issues?
04 Jan 2023 11:35 AM
Posted by a Superuser, not a Sky employee. Find out moreA quick look through recent posts will find you many from customers having problems with Apple Mail, following a recent IOS update.
Report it to Apple.
Meanwhile, you can still log in reliably via sky.com using your browser.
04 Jan 2023 12:30 PM
Hi yes I am having the same issue
04 Jan 2023 12:30 PM
Apologies if I am being stupid how do you report it to Apple ?
04 Jan 2023 01:07 PM
Posted by a Superuser, not a Sky employee. Find out moreContact them via their website ?
04 Jan 2023 01:09 PM
Thank you
04 Jan 2023 01:34 PM
Hi, yes I am having exactly the same issue
04 Jan 2023 01:41 PM
Posted by a Superuser, not a Sky employee. Find out more
@Audrey+ES wrote:
Hi, yes I am having exactly the same issue
Same applies, then.
04 Jan 2023 06:25 PM
Until Apple fix the problem then I would recommend using another email client, there's plenty of free ones on the App Store.
07 Jan 2023 04:19 PM
I reported this direct to Apple who I have to say we're incredibly helpful and it turns out I just had to update to the latest iOS 16.2 and it's solved the problem
so far so good but no issues getting my emails since
07 Jan 2023 04:22 PM
Posted by a Superuser, not a Sky employee. Find out more
@Audrey+ES wrote:
I reported this direct to Apple who I have to say we're incredibly helpful and it turns out I just had to update to the latest iOS 16.2 and it's solved the problem
Thanks for letting us know.
14 Mar 2023 08:43 AM
I'm having same issues , sometimes my emails download and sometimes they don't . Very frustrating. I've deleted yahoo app and changed passwords etc , works for a day but then back to same issues. Also happens on old emails already previously downloaded.
14 Mar 2023 09:45 AM
Posted by a Superuser, not a Sky employee. Find out more
@Reds wrote:
Also happens on old emails already previously downloaded.
Are you old emails stored in your inbox online:
https://skyid.sky.com/signin/email/
If so move them to different folders as hopefully doing so should stop this from happening.
14 Mar 2023 10:47 AM
Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ).
14 Mar 2023 11:00 AM
Posted by a Superuser, not a Sky employee. Find out more
@Reds wrote:
Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ).
Did you log in via the link in @caesarome's post?
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