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Discussion topic: Failing to download emails from server to iPhone

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This message was authored by susiq27 This message was authored by: susiq27

Failing to download emails from server to iPhone


I am having issues with constant fail to download from server messages to my iPhone. If I log into Yahoo from a browser or of there's no issue....it seems to be my phone that's the problem. 
mice deketed the app and reinstalled and I'm running the latest iOS update. It's very frustrating, has anyone else had similar issues?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

A quick look through recent posts will find you many from customers having problems with Apple Mail, following a recent IOS update.

 

Report it to Apple.

 

Meanwhile, you can still log in reliably via sky.com using your browser.

This message was authored by Gill+P21 This message was authored by: Gill+P21

Re: Failing to download emails from server to iPhone

Hi yes I am having the same issue 

This message was authored by Gill+P21 This message was authored by: Gill+P21

Re: Failing to download emails from server to iPhone

Apologies if I am being stupid how do you report it to Apple ? 

This message was authored by caesarome This message was authored by: caesarome

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

Contact them via their website ?

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This message was authored by Gill+P21 This message was authored by: Gill+P21

Re: Failing to download emails from server to iPhone

Thank you 

This message was authored by Audrey+ES This message was authored by: Audrey+ES

Re: Failing to download emails from server to iPhone

Hi, yes I am having exactly the same issue

This message was authored by Mark39 This message was authored by: Mark39

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

@Audrey+ES wrote:

Hi, yes I am having exactly the same issue


Same applies, then.

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Failing to download emails from server to iPhone

Until Apple fix the problem then I would recommend using another email client, there's plenty of free ones on the App Store.

Virginia.
Diamond Sky VIP member.
This message was authored by Audrey+ES This message was authored by: Audrey+ES

Re: Failing to download emails from server to iPhone

I reported this direct to Apple who I have to say we're incredibly helpful  and it turns out  I just had to update to the latest iOS 16.2 and it's solved the problem 

so far so good but no issues getting my emails since 

This message was authored by Mark39 This message was authored by: Mark39

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

@Audrey+ES wrote:

I reported this direct to Apple who I have to say we're incredibly helpful  and it turns out  I just had to update to the latest iOS 16.2 and it's solved the problem 


Thanks for letting us know.

This message was authored by Reds This message was authored by: Reds

Re: Failing to download emails from server to iPhone

I'm having same issues , sometimes my emails download and sometimes they don't . Very frustrating. I've deleted yahoo app and changed passwords etc , works for a day but then back to same issues. Also happens on old emails already previously downloaded. 

This message was authored by caesarome This message was authored by: caesarome

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

@Reds wrote:

Also happens on old emails already previously downloaded. 


Are you old emails stored in your inbox online:

 

https://skyid.sky.com/signin/email/

 

If so move them to different folders as hopefully doing so should stop this from happening.

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This message was authored by Reds This message was authored by: Reds

Re: Failing to download emails from server to iPhone

Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ). 

This message was authored by Mark39 This message was authored by: Mark39

Re: Failing to download emails from server to iPhone

Posted by a Superuser, not a Sky employee. Find out more

@Reds wrote:

Hi, no they are stored in subfolders , but it happens to new emails too. Sky told me it was yahoo issue as they want everyone to use the Yahoo app ( which is awful ). 


Did you log in via the link in @caesarome's post?

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