16 Jun 2023 04:23 PM
Gmail is consistently bouncing emails sent from my @sky.com webmail account. The error message reads:
550-5.7.26 The MAIL FROM domain [sky.com] has an SPF record with a hard fail 550-5.7.26 policy (-all) but it fails to pass SPF checks with the ip: 550-5.7.26 [209.85.220.69]. To best protect our users from spam and phishing, 550-5.7.26 the message has been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. x3-20020a19e003000000b004f843924eddsor1592673lfg.2 - gsmtp
What can I do about this? I'm pretty sure I have no ability to set up email authentication for sky.com!
16 Jun 2023 04:29 PM
Posted by a Superuser, not a Sky employee. Find out moreHow are you emails linked to Gmail, are you trying to send them via your Gmail account ?
16 Jun 2023 04:37 PM
There is no connection between the Sky and Gmail accounts. I am sending from Sky webmail to external addresses.
16 Jun 2023 04:48 PM
Huh, OK, this is more complicated than I had realised. My emails are being sent to a forwarding address run by Google Workspace and that seems to be where the problem lies, not with Sky/Yahoo. I withdraw my request for help as it's not (I think) a Sky issue.
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