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Discussion topic: Can’t access email - Community Fibre

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This message was authored by Dave118 This message was authored by: Dave118

Can’t access email - Community Fibre

I've recently changed my home broadband provider to Community Fibre and since then I can't access my email through my WiFi. It's ok if I use my phone on cellular network but not through WiFi. I suspect it's an ip address issue.

 

Is there anyone at Sky who can help with this please?

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t access email - Community Fibre

Posted by a Superuser, not a Sky employee. Find out more

@Dave118 wrote:

Is there anyone at Sky who can help with this please?


This is a community where customers help each other so is this your Sky email account you can not access and if so how do you usually access it, via an app or online here and what is happening:

 

https://skyid.sky.com/signin/email/

 

The more details you can provide the better.

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