Discussion topic: initial Internet setup

This message was authored by: AJC68 · ‎20 Jan 2024

I have recently joined Sky. I have had a couple of phone calls from someone saying they are from Sky and they are trying to improve my internet. They are asking my to download an app while on the phone with them to do this. How do I know if they are genuine?

This message was authored by: cookiemonsteruk · ‎20 Jan 2024

@AJC68

Definitely a scam. Sky doesn't need the customer to download apps

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood · ‎20 Jan 2024

@AJC68

No, that's a scam. Almost all such unsolicited calls are dubious, and anything involving remote access software absolutely is the start of an attempt to obtain online banking details

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: initial Internet setup

initial Internet setup

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