23 Feb 2024 05:23 PM
I'm struggling to speak to a human being at Sky to understand what the cost would be to add Broadband onto my existing sky account and I want to know if the internet speed in my postcode area is any good, since I hear a lot about sky broadband not being fast
23 Feb 2024 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Garry1012 wrote:
I hear a lot about sky broadband not being fast
Sky broadband at any particular address will be just as fast as that over the same technology from any other ISP on the Openreach data network.
Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
23 Feb 2024 05:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Garry1012 You will need to call Sky to duiscuss your options
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
23 Feb 2024 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Garry1012 wrote:
I hear a lot about sky broadband not being fast
Sky broadband at any particular address will be just as fast as that over the same technology from any other ISP on the Openreach data network.
Putting the address into the BT Wholesale Availability Checker should indicate which provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
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