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Discussion topic: Wrong sky Internet option

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This message was authored by Lidija This message was authored by: Lidija

Wrong sky Internet option

Hey I think I ordered wrong sky Internet option. I want to have just Internet access in my new rented home. I received a message that some IT worker will come to drill wall? How can I discuss this and change just to normal home Internet access?
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Wrong sky Internet option

Posted by a Superuser, not a Sky employee. Find out more

@Lidija 

 

Could you enter you new full address below and post the table and notes after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Wrong sky Internet option

Posted by a Superuser, not a Sky employee. Find out more

@Lidija 

 

I reckon whatever speed you have opted for is going to be by full fibre fttp.

 

Isps are increasingly providing previous superfast fttc speeds via fttp 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Wrong sky Internet option

Posted by a Superuser, not a Sky employee. Find out more

@Lidija wrote:
How can I discuss this and change just to normal home Internet access?

In a 'fibre priority exchange area' there typically won't be an option for an ISP to order service over existing copper: the assumption is that all new provision will involve the deployment of FTTP, which does almost inevitably require drilling to get the new optical cable inside the property (plus wall mounting an ONT)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wrong sky Internet option

Posted by a Superuser, not a Sky employee. Find out more

@Lidija 

Normal home internet is now FTTP and if FTTP isnt yet in your home a new install will be scheduled with a cable drilled through the wall.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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