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Discussion topic: WiFi signal but no internet

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Sky404
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This message was authored by Sky404 This message was authored by: Sky404

WiFi signal but no internet

‎18 Apr 2024 05:36 PM

I have internet because the smart TV is functioning but I do have any internet access. The 'voice' light on my router is orange and the landing page is showing a fault, however on testing is states that there is connectivity. 
what's going on? I am working from home and so far no work has been done. 

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: WiFi signal but no internet

‎18 Apr 2024 05:52 PM

Posted by a Superuser, not a Sky employee. Find out more

@Sky404 

If resetting your router & reconnecting your devices doesn't solve the issue I would recommend you call Sky to report the fault.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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