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Discussion topic: Wi-Fi dropping

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This message was authored by TVRyebo This message was authored by: TVRyebo

Wi-Fi dropping

I live in a bungalow with a loft conversion and my Wi-Fi hub is located in the upstairs room. The Wi-Fi booster is also located upstairs at the other end of the room. I've not had any issues until this week when my sons Xbox is constantly dropping off the Wi-Fi. I thought it may be an isolated issue with the Xbox, until I had the same issue tonight with an iPad. There's no reason why this should have changed, nothing new or anything moved in the house so I don't know why it's happening now?

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Wi-Fi dropping

Posted by a Superuser, not a Sky employee. Find out more

Hi @TVRyebo 

Is there a reason you have a booster on the same floor & room as the hub? A booster will only help in a location that struggles for WiFi range, otherwise it can often just cause slower WiFi speeds and dropouts if its too close to the hub.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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